Privacy Policy
Effective Date: October 2026
At TDW Creative, we value your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, or engage with our creative services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you voluntarily provide when contacting TDW Creative, requesting services, submitting an inquiry, or communicating with us.
This information may include:
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Name and business name
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Email address and phone number
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Company or organizational information
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Project details, budgets, timelines, and service interests
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Other information you choose to share
We may also collect certain technical information automatically through website functionality or analytics tools, including browser type, device information, pages visited, referral sources, and general website usage data.
2. How We Use Your Information
Information collected may be used to:
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Respond to inquiries and service requests
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Evaluate potential projects and business opportunities
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Prepare proposals, estimates, and service agreements
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Provide and manage creative services
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Communicate about active or prospective engagements
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Improve our website, services, and client experience
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Maintain business records and fulfill legal obligations
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Protect our website, business operations, and users
We use personal information for legitimate business purposes and in accordance with applicable privacy laws.
3. Cookies & Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.
Depending on the technologies implemented, these tools may collect information about website interactions, device characteristics, and browsing activity.
You may be able to manage cookies through your browser settings or any privacy controls provided on our website.
Where required by applicable law, we will obtain consent before using nonessential cookies or similar technologies.
4. Information Sharing & Third-Party Services
TDW Creative does not sell personal information in exchange for money.
We may share limited information with trusted third-party service providers when reasonably necessary to operate our business, maintain our website, communicate with clients, process payments, or deliver contracted services.
These providers may include website hosting platforms, communication tools, project management systems, analytics providers, payment processors, and other professional service providers.
Information may also be disclosed when required by law, to protect our legal rights, or in connection with a legitimate business transaction.
Third-party services may maintain their own privacy policies and data-handling practices.
5. Client & Project Information
During creative engagements, clients may provide business information, brand assets, proprietary materials, or other information necessary to complete their projects.
TDW Creative uses this information to perform agreed services, manage client relationships, and fulfill contractual responsibilities.
Specific confidentiality obligations, access permissions, intellectual property rights, and project-related data requirements may be established in separate written agreements.
6. Data Security
We take reasonable administrative, technical, and organizational measures appropriate to our operations to protect information against unauthorized access, misuse, loss, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, comply with applicable legal obligations, resolve disputes, or enforce agreements.
Retention periods may vary depending on the nature of the information and the circumstances under which it was collected.
When information is no longer required, we will take reasonable steps to delete, deidentify, or securely dispose of it, as appropriate.
8. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights concerning your personal information, including the ability to request access, correction, deletion, or information about how your data is used.
You may also have the right to opt out of certain processing activities or withdraw consent where consent is the applicable basis for processing.
To submit a privacy-related request, please contact TDW Creative using the contact information available on our website.
We will review and respond to requests in accordance with applicable law.
9. Marketing Communications
We may occasionally communicate with individuals who have expressed interest in our services or established a business relationship with TDW Creative.
Where required by law, marketing communications will be sent only with appropriate consent.
You may opt out of promotional emails at any time by following the unsubscribe instructions provided or contacting us directly.
Essential project-related or transactional communications may continue as necessary.
10. External Websites & Links
Our website may contain links to third-party websites, platforms, or services.
TDW Creative is not responsible for the privacy practices, content, or security of independently operated third-party websites.
We encourage visitors to review the privacy policies of any external websites they access.
11. Children's Privacy
Our website and creative services are intended for businesses and individuals seeking professional creative services, not children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to address it in accordance with applicable law.
12. Changes to This Privacy Policy
TDW Creative may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technologies, or legal requirements.
Any updates will be published on this page with a revised effective date.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact information provided on our website.
Big ideas. Stronger brands.